Realserve was founded by Nigel Waller in 2000 in the backroom of a suburban house and has grown into an Australian and New Zealand corporate with branch offices in various regions.
With over 20 years of real estate experience behind him, Waller saw the strategy of tactics, service and teamwork as an asset to the property market, an industry bogged down with cumbersome work practices and in real need of exceptional customer service. So the idea of Realserve was born.
Waller is quick to acknowledge the part played by Colonial First State, who gave him and his fledgeling business its first major breakthrough in an initial project, thereby enabling Realserve to finds its legs and be noticed as the new kid on the block. Reserve's mission meant aiming high; providing a premium service where none existed and expand to become a national organisation. In a brave move, Waller left suburbia behind and took up larger commercial premises in Harris Park, hiring 4 new employees with all the risk associated with such a move.
"Our core business is people", Waller says, when discussing the contributing factors to Realserve's success over the years, acknowledging the key personnel who continue to evangelise for and craft the growth of Realserve. These include General Manager Michael Larobina, Business Development Manager James Sawell, Head Surveyor David McCulloch, National Project Manager Tarek Jomma and Auckland Manager Rhys Smith who have forged Realserve into the peak body of survey planners and drafters they are recognised for. Assisted by their highly skilled and capable draft and survey teams, Realserve clients enjoy efficiency, due diligence and service excellence.